These terms apply when you use www.fybr8.com and when you buy from us. By placing an order, you agree to them, together with our Shipping policy, our Returns and exchange policy and, for pre-bookings, our Pre-booking terms. Our Privacy policy explains how we handle your personal data.
We may update these terms from time to time. The version on this page when you place an order applies to that order.
FYBR8 is a brand of KKMMM Enterprises Private Limited, the seller of every product on this website.
To order on our website, you need an account. You sign in with a one-time code that we send to your email (or by SMS, where available); if you are new, your account is created in the same step. Please give accurate details and keep access to your email secure. We will never ask you for your sign-in code.
Our store is meant for adults. If you are under 18, please ask a parent or guardian to place the order for you.
We may suspend or block an account that is used for fraud or to misuse our store, coupons or policies.
We sell men's jeans in one fit, the Straight Comfort Fit with a mid rise, in nine shades and in waist sizes 30, 32, 34, 36, 38 and 40. Our jeans are made in India. They fit true to size and cannot be altered or hemmed once sold, so please check our Fit and size guide at www.fybr8.com/fit-guide before you order.
We describe our products as accurately as we can. Product images are a guide, and the actual jeans may look different, for example in colour on your screen.
Prices are in Indian rupees and include GST. Shipping is free, and there is no extra charge for cash on delivery. The price you pay is the one shown at checkout when you place your order; later price changes do not affect it.
Only one coupon can be used per order. A coupon may have conditions, such as an expiry date, a minimum order value or a limit on uses, which are shown with the offer. Coupons cannot be used on pre-bookings.
When you place an order, we hold your sizes for a short time while you pay. Your order is confirmed when we receive your online payment; when you place it, if you pay cash on delivery; or, for a pre-booking, when your booking amount is paid. We confirm your order by email.
You can order up to 5 pairs of the same shade and size in one order.
We may cancel an order if your payment is not completed in time, if the size you ordered is no longer available when your payment reaches us, if we cannot deliver to your address, or if the order breaks these terms. If we cancel an order you have paid for, we refund everything you paid, in full.
Orders that our team places for you, for example after a conversation on WhatsApp, follow these same terms.
We accept UPI, cards, net banking and wallets through our payment partner Razorpay, and cash on delivery. Online payments are made in Razorpay's secure checkout, so we never see your full card details. We do not charge a fee for any payment method, and we do not set up recurring payments.
If money has left your account but your order is not confirmed, please do not pay again. We check every payment with Razorpay, and a payment that reaches us after your order was cancelled, or a second payment for the same order, is refunded to you in full. If anything still looks wrong, contact us first and we will sort it out. You can also contact your bank, or Razorpay at razorpay.com.
We deliver free across India. Our Shipping policy explains dispatch, delivery times and tracking.
You can cancel an order at no charge until it is dispatched. Returns and size exchanges are free within 7 days of delivery, as our Returns and exchange policy explains. Refunds go to your original payment method; refunds of cash-on-delivery payments go to your bank account or UPI ID.
While our pre-booking window is open, every order is a pre-booking, paid in two parts. Our Pre-booking terms explain how pre-bookings work.
We issue a GST tax invoice for your order, email it to you and make it available to download from your order page. For a pre-booking, the invoice is issued after dispatch, for the full price.
We welcome honest reviews. Every review is read by our team before it appears on our website. A review shows your first name and, if you bought the pair from us, the city from your delivery address, the size you bought and a verified purchase label. By submitting a review, you allow us to show it on our website. We may decline or remove reviews that are abusive, unlawful or unrelated to our products.
Please use our website lawfully. Do not try to disrupt it, gain access to other people's accounts or data, or misuse our coupons, sign-in codes or returns process.
The FYBR8™ name and logo, and the text, images and designs on this website, are protected by intellectual property laws. Please do not copy or use them for commercial purposes without our written permission.
We are responsible for delivering what you ordered, as described, and for keeping the commitments in our policies. Nothing in these terms limits your rights under the Consumer Protection Act, 2019 or any other law. Beyond those rights, and as far as the law allows, we are not responsible for indirect losses, and our liability for any order is limited to the amount you paid for it.
If you have a complaint about an order, a product or our service, please contact our Grievance Officer:
As the Consumer Protection (E-Commerce) Rules, 2020 require, our Grievance Officer acknowledges every complaint within 48 hours and resolves it within one month of receiving it.
These terms are governed by the laws of India. If something goes wrong, please contact us first so we can put it right. Subject to your rights under the Consumer Protection Act, 2019, including your right to approach a consumer commission, the courts at Gurugram (Gurgaon), Haryana have jurisdiction over any dispute.